Problem statement
Clear terms help customers and visitors understand acceptable use, account responsibility, and how service conversations should begin.
Legal
Terms of Service
Terms governing use of the AnomaAI website and AI Video Intelligence Platform services operated by AnomaAI.
How AnomaAI solves it
- By using the website or creating an account, you agree to use AnomaAI services lawfully and for legitimate business purposes.
- You are responsible for the accuracy of configuration inputs, camera zone definitions, permissions you grant, and escalation policies attached to deployments.
- Paid deployments may include additional order forms or agreements that refine commercial terms for your organization.
Benefits
- Clear acceptable-use expectations
- Shared responsibility for deployment configuration
- A defined contact path for legal and commercial questions
Acceptable use
Do not use AnomaAI to break the law, probe systems without authorization, spam people, misrepresent the involvement of AI, or process data you are not allowed to handle. We may suspend access that creates security or abuse risk.
Accounts and service changes
Account security
Protect credentials, limit seat access carefully, and notify us of suspected unauthorized use.
Service evolution
Features may change as the video intelligence platform develops. Material commercial changes for paying customers are handled through the relevant agreement or notice process.
Website information
Marketing pages explain capabilities in good faith but are not a substitute for a scoped statement of work or order form.
Frequently asked questions
Who can accept these terms?
You should only accept them if you are authorized to bind your organization to website and service usage rules.
What happens if a deployment is misconfigured?
Customers remain responsible for camera coverage, zone definitions, permissions, and escalation design. AnomaAI provides the platform; operating boundaries are set during configuration.
How do we ask a legal or commercial question?
Email contact@anomaai.com with your company legal name and the topic you need clarified.
Related content
Need a commercial agreement?
Contact sales to discuss deployment scope, security review needs, and contracting next steps.
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